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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Roman Gonzalez

Roman Gonzalez

November 8, 2024

1  out of  5
rating by Roman Gonzalez
"It’s really is a very, very bad ordeal with you all, I recently purchased two new vehicles and had to make policy changes, and I called and you all and different people answered the phone, and we were given different answers in our policy, because I was dropping and adding two new vehicles. And you all send me a check in the mail for some 300 and some dollars and me and my wife were very worried about this, and I called your office and they said don’t worry Mr Gonzalez you can go ahead and cash it your check. So we did, after that we got billed for more money and when we called everybody was giving us different answers. And my wife called and ask them about our account and they would give her the run around and that said that they said we will call her back and they never did!!!. So besides upset her and me !!!. I asked to speak to Daniel personally and I never got a chance to talk to him, I believe some young man name Johue or Jason tried to explain what the happened. We at this point we’re ready to go with someone else for our insurance needs!!!. And that point we were really disappoint in all this situation, And now we are paying more money to pay my monthly payment. Very bad service!!!!!. I called today and young lady name Mary Lou checked my account and very polite and very professional and she said some kind of discrepancy in my account. And to call her back her back with a follow up. There is one very very great employee!!!. So I appreciate her because I am in the process of finding someone else to handle my insurance needs. It’s so sad that after all this years you’re in the process of losing a great customer!!!."
We responded:
"Roman, I’m so sorry you’ve had to deal with this situation. It was a very unusual situation for us, as well. I’m sorry you were given the run-around. We’d love another chance to earn back your loyalty and to help make this right. You have been a loyal customer for several years and I appreciate that. I’d love it if you stopped by the office or gave us another call to try to make this right. -Daniel Call, Providing Insurance and Financial Services in El Paso, TX."
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Demetria Walker

November 8, 2024

5  out of  5
rating by Demetria Walker
"Jordan did an amazing job getting me set up with auto and renters insurance. I relocated from another state, and he made sure that I had the same coverage from when I was insured in my home state. He even helped me save some money on my monthly payment. He emailed all of my documents to me while we were still on the phone! Exceptional customer service!"
We responded:
"Welcome to Texas, Demetria! We’re glad you’re here and we’re so glad you chose us to you get covered here. -Daniel Call, Providing Insurance and Financial Services in El Paso, TX."
Profile photo of Jaspe Melero

Jaspe Melero

November 7, 2024

5  out of  5
rating by Jaspe Melero
"Mr. Jordan was super helpful, funny, and attentive and helped me solve my questions and more."
We responded:
"That’s great to hear, Jaspe. We’re always happy to help! -Daniel Call, Providing Insurance and Financial Services in El Paso, TX."
Profile photo of Alex

Alex

November 5, 2024

5  out of  5
rating by Alex
"Mary Lou has excellent customer service"
We responded:
"Thank you! -Daniel Call, Providing Insurance and Financial Services in El Paso, Tx."
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Todd Kelley

November 2, 2024

5  out of  5
rating by Todd Kelley
"Had some questions on switching my insurance to State Farm. Staff, especially Anna, was very helpful in answering these!"
We responded:
"We hope you are able to find a place here with us at State Farm, Todd! -Daniel Call, Providing Insurance and Financial Services in El Paso, TX."
Profile photo of Ruth Esperanza Avila

Ruth Esperanza Avila

November 2, 2024

5  out of  5
rating by Ruth Esperanza Avila
"Jordan was the agent who helped me with everything! He responded to all my questions and helped me to get a fair quote for my car insurance:)."
We responded:
"That’s what we’re here for! Thanks for letting us help you, Ruth. -Daniel Call, Providing Insurance and Financial Services in El Paso, TX."
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Vani

November 1, 2024

5  out of  5
rating by Vani
"Outstanding customer service! Thank you June!"
We responded:
"You’re welcome, Vani. Outstanding customers deserve outstanding service! -Daniel Call, Providing Insurance and Financial Services in El Paso, TX."
Profile photo of Cindy Dolezal

Cindy Dolezal

October 31, 2024

5  out of  5
rating by Cindy Dolezal
"I am always happy with the excellent customer service whenever I call State Farm with a question or issue. Mary Lou and Jordan are quick to help with any concerns or questions regarding my policies."
We responded:
"Thanks Cindy! I’m glad to hear we’re treating you well. -Daniel Call, Providing Insurance and Financial Services in El Paso, TX."
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Amanda Zuniga

October 30, 2024

5  out of  5
rating by Amanda Zuniga
"Great costumer service! Everyone at Dan's office is very personable and thorough in resolving any issues or concerns."
We responded:
"Thanks Mandy! You're the best. -Daniel Call, Providing Insurance and Financial Services in El Paso, Tx."
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Nick Taylor

October 29, 2024

5  out of  5
rating by Nick Taylor
"Today I had the distinct pleasure to speak with JUNE of State Farm insurance. June was pleasant to work with regarding my auto and homeowners insurance policies. June explained in great detail what my costs would be and why. She took the time to explain how I could lower my rates. I HIGHLY recommend contacting June for your insurance needs."
We responded:
"That’s great to hear, Nick! I’m so glad you had a pleasant experience with June and that she took care of your insurance needs. Thanks for taking the time to leave us a review. -Daniel Call, Providing Insurance and Financial Services in El Paso, TX."
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Bryan Novak

October 29, 2024

5  out of  5
rating by Bryan Novak
"MaryLou is Simply the best! She is so helpful! She always is very quick to handle any issues and very responsive. Her help is invaluable and is a major reason why I stay with State Farm!"
We responded:
"I agree, Mary Lou is excellent at what she does! Thanks for staying with State Farm, Bryan. -Daniel Call, Providing Insurance and Financial Services in El Paso, TX."
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Angela Darancou

October 28, 2024

5  out of  5
rating by Angela Darancou
"We love working with Dan Call at State Farm. Every time I call with a question someone very friendly and helpful answers the phone. From something as detailed as filing a claim to something as easy as sending my insurance card via email, they are there to help!"
We responded:
"Yes we are…here to help! I’m glad you’ve had good experiences with us, Angel. Thanks for letting us know! -Daniel Call, Providing Insurance and Financial Services in El Paso, TX."
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MusicrazyTony90

October 25, 2024

5  out of  5
rating by MusicrazyTony90
"June did an amazing job in getting me the best insurance for my new car and she was able to answer all my questions and concerns with excellent speed and precision. Thank you!"
We responded:
"How fun to get a new car! And great choice coming to State Farm so June could get you all set up! Thanks for trusting us, Tony. -Daniel Call, Providing Insurance and Financial Services in El Paso, TX."
Profile photo of RF De La Vega

RF De La Vega

October 25, 2024

5  out of  5
rating by RF De La Vega
"Jordan was able to explain in plain English how much he could actually save us - comparing our old policy to one from State Farm. This also included Uninsured Motorist, which we did not have with the other company. So, we would get : better coverage, smaller deductible, plus great personal service...it was a No Brainer!"
We responded:
"Yes! We love saving people money! Thanks for giving us a chance. I’m glad Jordan was able to find you a great rate. -Daniel Call, Providing Insurance and Financial Services in El Paso, TX."
Profile photo of Sara Rivera

Sara Rivera

October 25, 2024

5  out of  5
rating by Sara Rivera
"Mary Lou was a lifesaver when I needed assistance. Not only did she provide a clear and accurate quote quickly, but she also resolved my issue with efficiency and professionalism. Her friendly demeanor and commitment to finding a solution made the whole experience stress-free. I’m so grateful for her help—thank you, Mary Lou"
We responded:
"You’re absolutely welcome! Mary Lou is top notch and I’m so glad she was able to get you taken care of. Thanks, Sara! -Daniel Call, Providing Insurance and Financial Services in El Paso, TX."
Profile photo of Lockon Stratos

Lockon Stratos

October 23, 2024

5  out of  5
rating by Lockon Stratos
"Real Agent that actually listens and addresses your needs, I have added vehicles, and done changes to my policy everything has been so easy to update with him."
We responded:
"I’m glad to hear that we help make things easy for you. Thanks for letting us know! -Daniel Call, Providing Insurance and Financial Services in El Paso, TX."
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Mr G

October 23, 2024

5  out of  5
rating by Mr G
"Excellent customer service the best place to go for everything 🤠👍👍👍👍👍"
We responded:
"Say it louder! 😉 Thanks a bunch, Mr. G! -Daniel Call, Providing Insurance and Financial Services in El Paso, TX."
Profile photo of Viviana Tron

Viviana Tron

October 23, 2024

5  out of  5
rating by Viviana Tron
"Great service! Jordan has always been super responsive and has a great attitude. Jordan took the time to understand my specific situation and provided tailored advice that suited my needs perfectly. He walked me through all the available options, explaining the details in a way that was easy to understand. I never felt rushed or pressured, making the whole experience much more comfortable. Overall, I am extremely satisfied with the coverage I received and the exceptional service provided by Jordan. If you’re looking for a knowledgeable and trustworthy insurance agent, look no further! Thank you, Jordan, for making this process smooth and easy!"
We responded:
"Thank you so much for the raving review, Viviana! We love taking time to thoroughly help our clients and personalize every situation. We’re grateful for people like you who are patient enough to let us help them. -Daniel Call, Providing Insurance and Financial Services in El Paso, TX."
Profile photo of Alejandro Martinez

Alejandro Martinez

October 23, 2024

5  out of  5
rating by Alejandro Martinez
"Amazing service!! June provided a great service, and made all the process nice and swiftly, thank you very much June!! 👏"
We responded:
"You’re always welcome, Alejandro! I’m glad we got you taken care of to your satisfaction. -Daniel Call, Providing Insurance and Financial Services in El Paso, TX."
Profile photo of Sergio Duran

Sergio Duran

October 22, 2024

5  out of  5
rating by Sergio Duran
"Ms. Guidry went out of her way to help me with my issue. Thank you."
We responded:
"Great to know we were able to take care of you. Thanks Sergio! -Daniel Call, Providing Insurance and Financial Services in El Paso, TX."
Profile photo of David Cerda

David Cerda

October 22, 2024

5  out of  5
rating by David Cerda
"Jordan and MaryLou Are tremendous to work with they make the process so much easier when doing with hectic situations so glad to hear their voice whenever I call with an Issue I think them so much for everything they do!"
We responded:
"Your review is music to my ears! I’m glad we are a calming part of your life. -Daniel Call, Providing Insurance and Financial Services in El Paso, TX."
Profile photo of Dan Cardi

Dan Cardi

October 21, 2024

5  out of  5
rating by Dan Cardi
"Mary Ann on the team was quick and helpful to set up my policy on my new car. Great team, quick service!"
We responded:
"Congrats on the new car and thanks for choosing us to get it covered! -Daniel Call, Providing Insurance and Financial Services in El Paso, TX."
Profile photo of Andrea War

Andrea War

October 21, 2024

5  out of  5
rating by Andrea War
"I have been with State Farm for a long time and I haven't had any problem at all. My family is very happy with the service especially with Jordan. He is always willing and happy to help, he is always giving his best to solve any issue that we have had. He also speaks spanish and it is a must for my family ans I. We love Jordan!!!"
We responded:
"Gracias Andrea! I’m glad to hear you and your family are happy with our service. And thanks for being with us for so long. -Daniel Call, Providing Insurance and Financial Services in El Paso, TX."
Profile photo of EndTimesToday

EndTimesToday

October 18, 2024

5  out of  5
rating by EndTimesToday
"Professional help that resolved several issues at once!"
We responded:
"Oh good! I’m glad we got you taken care of. -Daniel Call, Providing Insurance and Financial Services in El Paso, TX"
Profile photo of Haely Levario

Haely Levario

October 18, 2024

5  out of  5
rating by Haely Levario
"I have been a customer for 4 years, Jordan has been great to us this whole time and given us the best experience we could ask for. He is always willing to take time out of his day to explain and answer any questions or doubts we have ever had. He is bilingual and has been so much help to my Spanish speaking mother, we truly appreciate you Jordan!"
We responded:
"That’s what we’re here for! Thank you to you and your family for staying with us this long. -Daniel Call, Providing Insurance and Financial Services in El Paso, TX."