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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Arturo Montelongo

April 2, 2026

5  out of  5
rating by Arturo Montelongo
"Jameson he's great at what he does everything went smoothly he explained everything on point thank you brother Jameson God Bless You"
We responded:
"You’re welcome, Arturo! I’m glad he explained everything well and that the process went smoothly. -Daniel Call, Providing Insurance and Financial Services in El Paso, TX."
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Frank Rodriguez

April 2, 2026

5  out of  5
rating by Frank Rodriguez
"Jamison helped me cancel my State Farm insurance this morning. He was very courteous and professional."
We responded:
"Thank you, Frank, for sharing your experience. We're glad to hear that Jamison was courteous and professional in assisting you. Your feedback is greatly appreciated. -Daniel Call, Providing Insurance and Financial Services in El Paso, TX. "
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Eric Dominguez

March 31, 2026

5  out of  5
rating by Eric Dominguez
"Jordan have always been very helpful."
We responded:
"Thank you, Eric! We're glad to hear that Jordan has been helpful to you. Your support means a lot to us. -Daniel Call, Providing Insurance and Financial Services in El Paso, TX."
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M Torres

March 31, 2026

5  out of  5
rating by M Torres
"The staff at Daniel Call's office have always gone out of their way to be helpful and responsive to my insurance needs. They have consitently provided valuable guidance and input on how I can get the best value and coverage for my insurance needs. I strongly recommend their State Fam office for renters, auto, and home owner's insurance."
We responded:
"Thank you for your thoughtful review. We're glad our team has been able to assist you with valuable guidance and coverage options. Your recommendation means a lot to us. -Daniel Call, Providing Insurance and Financial Services in El Paso, TX."
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brian romero

March 31, 2026

5  out of  5
rating by brian romero
"Thank you Jordan for your assistance. Very polite and thoroughly went through the process of my policy and did so in a timely manner."
We responded:
"Thanks Brian. We're glad Jordan could assist you efficiently and with courtesy. Your support means a lot to us. -Daniel Call, Providing Insurance and Financial Services in El Paso, TX."
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Carlos Ortiz

March 30, 2026

5  out of  5
rating by Carlos Ortiz
"Very friendly and retired my calls and took care of my request very quickly"
We responded:
"Thanks, Carlos. That’s great we were able to get you taken care of quickly and efficiently. -Daniel Call, Providing Insurance and Financial Services in El Paso, TX. "
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Rodrigo Maynez

March 30, 2026

5  out of  5
rating by Rodrigo Maynez
"Jordan and his team are top notch great experience getting home insurance"
We responded:
"Thanks for letting us know, Rodrigo! -Daniel Call, Providing Insurance and Financial Services in El Paso, TX."
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Alma Quintana

March 26, 2026

5  out of  5
rating by Alma Quintana
"Peter Cadillo was great!!! Fast and efficient. Thank you so much!!"
We responded:
"You’re so welcome, Alma! Thanks for trusting us to take care of you. -Daniel Calk, Providing Insurance and Financial Services in El Paso, TX."
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Deb Oliver

March 25, 2026

5  out of  5
rating by Deb Oliver
"Ana Garcia assisted us with updates and renewals. She explained our options carefully and help guide us to what served us best. Ana was thoughtful, thorough and professional. Her service reminds us the the team in Daniel Call's office are trustworthy and knowledgeable."
We responded:
"I’m so glad to hear you’ve had such a great experience with us, Deb. It thrills me to hear Mary Lou has been able to take care of you through all those different situations. I appreciate you staying with us! -Daniel Call, Providing Insurance and Financial Services in El Paso, TX."
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Ozcar Orozco

March 24, 2026

5  out of  5
rating by Ozcar Orozco
"Changing agents is always difficult and even more so under unforeseen circumstances. Well, first call that I had to make to my new agent’s office, Daniel Call, went pretty good. Thankful for Ana Palmira Garcia’s assistance and patience in working through my situation. I’m glad my agent has people like Ana working with him. Thank you, Ana, for putting me at ease."
We responded:
"I’m glad we Ana was able to ease your stress a little and help make the process a pleasant one. We’re happy to have you and will continue to be here for you! -Daniel Call, Providing Insurance and Financial Services in El Paso, TX."
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Cynthia Lujan

March 23, 2026

5  out of  5
rating by Cynthia Lujan
"Jordan assisted me with adding a vehicle to my households insurance. He did so in a timely fashion and made the process very easy. Thank you!"
We responded:
"Thank you, Cynthia! We're glad Jordan was able to assist you efficiently with adding a vehicle to your insurance. We appreciate your feedback and support. -Daniel Call, Providing Insurance and Financial Services in El Paso, TX. "
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Chun-Yin Wu

March 18, 2026

5  out of  5
rating by Chun-Yin Wu
"This is my second time to use Daniel Call State Farm. Jordan is very nice and professional. Even though my English is not that good, he has a lot of patience to listen to me. He is really quick for my life insurance and auto insurance quotes. I will definitely recommend Jordan and Daniel Call State Farm to my friends! Thank you for all your help, Jordan! —— June Romo is the staff who helped me get home, auto, and renter's insurance. She is very nice and professional, and I really appreciate her excellent service."
We responded:
"We are so glad to have you join us at State Farm, Chun-Yin! We hope we can always serve you with excellence. -Daniel Call, Providing Insurance and Financial Services in El Paso, TX."
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Patty Robinson

March 18, 2026

5  out of  5
rating by Patty Robinson
"Ana Garcia was very patient with me and my concerns."
We responded:
"That’s great to hear! Thanks for letting us know, Patty. -Daniel Call, Providing Insurance and Financial Services in El Paso, TX."
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Marguerite Mauritz

March 18, 2026

5  out of  5
rating by Marguerite Mauritz
"June was super helpful giving me information to submit a claim."
We responded:
"Thank you, Marguerite, for your kind words and for sharing your experience with us. We're glad to hear you're happy with your coverage and service. If you ever need assistance, we're here to help. -Daniel Call, Providing Insurance and Financial Services in El Paso, TX."
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RF De La Vega

March 17, 2026

5  out of  5
rating by RF De La Vega
"Being on a 'limited income, I have to admit to my skepticism into 'switching to another insurance company' but Peter was able to explain in plain English how much he could actually save me - comparing my old policy to one from State Farm (hone insurance). I ended up saving in Home and in Auto coverage by 'bundling'....it was a No Brainer! Who doesn't want to save money ?! Thank you for your patient work Peter ! Ana was efficiently instrumental in getting my paperwork in order. It makes a difference when working with an agent that cares ! Thank you very much Ana !"
We responded:
"What a great story and efficient team effort. I’m glad we were able to find you some savings worth your while. Thanks for sharing your feedback with us. -Daniel Call, Providing Insurance and Financial Services in El Paso, TX."
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luis casillas

March 17, 2026

5  out of  5
rating by luis casillas
"June did a great work by sending me my id card!"
We responded:
"Glad to hear you got it ok, Luis! -Daniel Call, Providing Insurance and Financial Services in El Paso, TX."
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Monse Davila

March 16, 2026

1  out of  5
rating by Monse Davila
"Poor serves took hims for ever to give a quote and sill waiting fir him to take my payment"
We responded:
"We’re sorry you feel our service wasn’t up to par. We can only go as fast as the systems go and as we explained on the phone, your payment won’t be taken out until next month when it is due. We hope you have a great day and that you give us another chance to show our excellent customer service skills. -Daniel Call, Providing Insurance and Financial Services in El Paso, TX."
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Guillermo Villarreal

March 16, 2026

5  out of  5
rating by Guillermo Villarreal
"Excellent service."
We responded:
"Thank you, Guillermo, for your feedback. We're glad to hear you received excellent service. Your support means a lot to us. -Daniel Call, Providing Insurance and Financial Services in El Paso, TX."
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Maria Luevano

March 15, 2026

5  out of  5
rating by Maria Luevano
"Exceptional service! June as well as Ana are incredibly kind and very professional, went above and beyond, Made my experience so much better. Thank you Aida Aguilar"
We responded:
"Thank you, Maria, for your feedback! We're glad to hear that June's kindness and professionalism made your experience better. We appreciate your support. -Daniel Call, Providing Insurance and Financial Services in El Paso, TX. "
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Lynn Murray

March 14, 2026

5  out of  5
rating by Lynn Murray
"It’s so nice to find such a pleasant person to do business with. Peter was kind, knowledgeable and instantly solved my problem."
We responded:
"Thank you, Lynn, for your kind words. We're glad Peter was able to assist you effectively and make your experience a positive one. We appreciate your feedback and look forward to serving you again. -Daniel Call, Providing Insurance and Financial Services in El Paso, TX."
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Crystal Salcido

March 11, 2026

5  out of  5
rating by Crystal Salcido
"Anna helped me today. She was well informed, helpful, and resolved my situation quickly. She was also understanding and efficient. Thank you for helping me today."
We responded:
"Thank you, Crystal! It's great to hear that Anna was able to assist you efficiently and with understanding. We appreciate your feedback and look forward to serving you again. -Daniel Call, Providing Insurance and Financial Services in El Paso, TX."
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Ricardo Armendariz

March 11, 2026

5  out of  5
rating by Ricardo Armendariz
"Anna was courteous and professionally helpful in servicing my insurance payment"
We responded:
"Thank you, Ricardo, for sharing your experience with Anna. It's great to hear she was courteous and professional. We appreciate your feedback and support. -Daniel Call, Providing and Financial Services in El Paso, TX."
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Marium

March 10, 2026

5  out of  5
rating by Marium
"I would also like to give a huge shout-out to Anna Palmira-Garcia this morning!! Thank you, Anna, for taking my call with a smile and a "let's-get-this-done" attitude! I know you said you're relatively new to the office - Daniel is very lucky to have you! I tasked you with something that felt overwhelming and confusing to me in the moment - you took it on and said you'd get back to me. You know how often it is you hear that in customer service and as the customer you just never hear back?! You set a different standard - calling me back within the hour WITH THE FIX. Thank you, Anna PG! Written in the past: I cannot say enough good things about Daniel Call and his office. I had written this post earlier and it was never posted! So, to frontload it, I want to give a huge shout out to Anna Waldron, who has been stepping in and stepping up to help me in Mary Lou's absence. Anna has been wonderful! She is thoughtful, kind, organized, knowledgeable and a true asset to Daniel. I was worried about losing my connection to Mary Lou but Anna has made the transition for my family and me seamless (we are eight longtime SF customers). She has a wonderful, polite, graceful finishing touch that makes every interaction easy and chicken-noodle-soup-for-the-soul rewarding. Thank you, Anna! I do miss Mary Lou - this was for her: In particular, I would like to give a great big shout out to Mary Lou, who represents all the best of State Farm's good neighbor theme. She is the one bringing over the housewarming gift, sharing tips to keep the yard in good shape, taking care of your pets when you're out of town. The woman is wonderful. She is entirely knowledgeable, responsive, and caring. If I email or call Mary Lou in the morning, she will have a thorough response to me that same day. When I get frustrated over rising insurance costs, she will walk me through options so that I'm comfortable with what I'm buying. The icing on the cake is that she is so kind and respectful, it doesn't feel like a business transaction. It just feels like you're borrowing sugar from the sweet lady next door. On a personal note, Mary Lou is also that person who will lift you up when you need to be lifted up; she will send you a handwritten note in the mail to let you know she was thinking about you. She has an excellent professional character, but it's her personal character that will keep you close. I adore Mary Lou and have a great deal of respect for Daniel, running the show behind the scenes and making sure his customers are happy. Thank you and everyone at your State Farm office . . . we've been loyal customers (eight of us in my family) for many years and we plan on staying that way for years to come."
We responded:
"Wow! I sincerely appreciate your kind words, Marium. We also miss Mary Lou and the effective and companionate way in which she helped customers. But everyone has their own path and we were sad to have to part ways. You are right, however, about Anna and her ability to step in and fill Mary Lou’s shoes. I’m thrilled she’s been able to connect with you in such a personal way. We appreciate you and your family and your loyalty. -Daniel Call, Providing Insurance and Financial Services El Paso, TX. "
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Marc Keller IS-Berne

March 9, 2026

5  out of  5
rating by Marc Keller IS-Berne
"Great Help from June. Helped me with my car insurance. Moved from Florida to Texas and she was a huge help in getting all the policies in place!"
We responded:
"Thank you, Marc, for sharing your experience! We're glad June could assist you with your car insurance during your move from Florida to Texas. If you need any more help, feel free to reach out. "
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Jorge Munoz

March 7, 2026

5  out of  5
rating by Jorge Munoz
"June professional and courteous service to.my needs on transfer my old car insurance to a brand new from the dealer with minutes is an exemplary asset to your company"
We responded:
"Thanks Jorge! We appreciate you letting us know about your efficient experience with June. We hope to keep providing you with great service! -Daniel Call, Providing Insurance and Financial Services in El Paso, TX."