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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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El Paso reception songs

July 1, 2024

5  out of  5 rating by El Paso reception songs
"Friendly and knowledgeable staff made my switch to State Farm easy."
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Jamison Jones

June 30, 2024

5  out of  5 rating by Jamison Jones
"Best place to get life insurance. I worked with Jordan and he got me a great plan for a pretty good rate. (Other companies that I was getting quotes from were around $10-20/month higher)"
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Maria Elena Escarcega

June 29, 2024

5  out of  5 rating by Maria Elena Escarcega
"The best and quick service i ever received from any insurance agent, special thanks to Jordan who was very attentive and available to us answering all my questions at any time for both insurances Home/Auto....very reliable and self-driven agent....Thanks Jordan and Daniel for your excellent services!!"
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Gage Brown

June 18, 2024

5  out of  5 rating by Gage Brown
"Good prices and kind staff"
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kenzie landa

June 7, 2024

5  out of  5 rating by kenzie landa
"Jordan is very helpful and is detailed on any information that is requested. Always willing to help and support where he can"
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Ivette Calderón

May 31, 2024

5  out of  5 rating by Ivette Calderón
"Very satisfied with the service."
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Irma Flores

May 31, 2024

5  out of  5 rating by Irma Flores
"muy buen ayuda los recomiendo"
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Katherin Hodet-Sar

May 22, 2024

1  out of  5 rating by Katherin Hodet-Sar
"Would not recommend, unless you want to chase down your insurance for everything. Been struggling with them to get a document for months with no avail. Will not call back when they say they will, will tell you they are providing the document but is not actually the document, and no concern for their customers. I had to call multiple times and get told repeatedly that my agent was out of office and would call back the next day and they never did. They drug out this document request until after the auto renewal and then told me they could not deliver the document at all so that I could not cancel and they could continue to make money. A lack of accountability is rampant here, from the agents to their manager. An agent left the company and her clients were reassigned for the last year, but this office will not consider the clients assigned their own clients."
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Rose Lujan

May 22, 2024

5  out of  5 rating by Rose Lujan
"Jordan help me get insurance, very patient and kind"
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Eli Morales

May 13, 2024

5  out of  5 rating by Eli Morales
"At this location they actually care about their customers and reputation !!! And that’s an understatement. A couple days ago I called to inquire about services with them 10 minutes before they closed. The best thing happened, Mary Lou Guidry answered the phone and saved the day. By providing insurance to a recently purchased vehicle. She took her time without rushing me explaining everything I needed to know. She stayed after business hours to make it happen for a customer !! Now that is WORLD CLASS CUSTOMER SERVICE ! I doubt any other insurance place can top this location."
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Garett Burns

May 13, 2024

5  out of  5 rating by Garett Burns
"Great service."
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Nakeisha Williams

May 7, 2024

5  out of  5 rating by Nakeisha Williams
"Amazing Customer Service! I have been with this office for some time and they have been beyond helpful and so professional. They're quick to respond to my calls, texts and emails and I haven't been helped by anyone in their office that wasn't able to find a resolution if I had an issue. *Highly Recommend *Military Friendly"
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Mary Portillo

May 1, 2024

5  out of  5 rating by Mary Portillo
"I was interested in getting a quote on my home and auto. I saw the positive reviews for this office and called them. My call was answered by Lourdes and she was most helpful. Thank you for your assistance"
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Emma Harpoon

May 1, 2024

5  out of  5 rating by Emma Harpoon
"Called State Farm for a quote, got all questions answered by Mary Lou Guidry, very professional!"
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Amanda Portillo

May 1, 2024

5  out of  5 rating by Amanda Portillo
"Called into the office and spoke to Lourdes for a quote on my Auto and Home. She was very professional, knowledgeable and helpful. The level of service on a simple inquiry call was far beyond any expectations and I look forward to having this office take care of my insurance needs. Thank you Lourdes! You're awesome!!"
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Yung Mayne

April 30, 2024

5  out of  5 rating by Yung Mayne
"Jordan was wonderful to work with! He took the time to listen to me like an actual person and help me figure out what is best for me and recommend to me the best plan for my situation. I couldn’t recommend Jordan more! Excellent customer service skills and very knowledgeable!!"
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April 30, 2024

5  out of  5 rating by Megan
"Want to shoutout Jordan. He was so great to work with, he is very personable! I would recommend him to anyone!"
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Edel Santiesteban

April 22, 2024

1  out of  5 rating by Edel Santiesteban
"They lie Jordan lies he gives you a quote and when you buy it price increase he does it all the time to get sale with lies be carefull"
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caleb Ramirez

April 17, 2024

5  out of  5 rating by caleb Ramirez
"To get a great price for insurance call Daniel Call."
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Jason Ortiz

March 29, 2024

5  out of  5 rating by Jason Ortiz
"Came to this office to get a quote, very nice very professional, they answered all my questions. Great prices for my needs. If you are looking to change or insurance shopping this is the place to go or give them a call. They have all the answered to your needs. Thank you Jordan and Daniel."
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Jaime Hernandez

March 21, 2024

5  out of  5 rating by Jaime Hernandez
"Great customer service and super quick with a quote I asked for"
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Justin Garrett

February 29, 2024

5  out of  5 rating by Justin Garrett
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Gerardo Hernandez

February 29, 2024

5  out of  5 rating by Gerardo Hernandez
"Jordan is my car insurance superhero! Been riding with this crew for four years, and Jordan's always got my back. Whether it's navigating policies or any insurance puzzle, he's on it like a pro. This dude's not just friendly; he's a fountain of insurance knowledge. It's like having a buddy who happens to know everything about your insurance. Big shoutout to Jordan for making the insurance game feel like a breeze!"
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Rodrigo Hernandez

February 19, 2024

5  out of  5 rating by Rodrigo Hernandez
"Jordan is the best agent I have ever worked with. Helpful as always. This gentleman deserves a raise!"
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Victor Rubio

January 31, 2024

5  out of  5 rating by Victor Rubio
"In my own experience, great staff, my agent , he is very profesional, responsible, hard worker and always have a good smile for his costumers , family oriented team. I am very happy with my agent and with state farm insurance."